About requesting illustrations
- Skeb assists you to support your favorite creators by paid requests. You can not retake, converse, or estimate the amount.
- A request for a simple-mode creator can not exceed 140 characters.
- A request for a pro-mode creator can not exceed 1,000 characters.
- The amount can be set between 3,000 and 300,000 JPY.
- The fee will not be processed at the time of sending a request.
- Only the highest fee will be requested from your registered credit card. (For example, if two requests of 30,000 JPY and 50,000JPY are sent, 50,000 JPY will be requested from the credit card.)
- The amount will be processed in Japanese yen (JPY).
- The amount will be settled when a creator approves the request.
- It is advisable not to use debit or prepaid cards, as the complete payment is made at the time of sending the request.
- The amount will be released if a request is canceled or up to 60 days after this.
- If a creator approves a request and does not deliver, the full amount will be automatically refunded.
- The time to refund depends on your card issuer. In some cases it takes several months. We have no way to know it. Generally debit or prepaid cards are longer time than credit cards.
- Once work has been delivered, it can be used secondarily as an avatar on social media or blogging sites, as well as for personal viewing purposes.
- If you wish to use the work beyond personal use, please seek permission from its creator at the time of the request.
- Only clients can set the private setting before sending requests. Creators can not change it.
- Even with the private setting, creators may appear in places other than Skeb.
- All contents are left up to their creators. Retakes and meetings are not possible.
- The company will not mediate disputes to do with works, such as differences in designs.
- Creators may deliver work that does not necessarily fit with the order description, and creators do not make modifications. Please check out their previous work and carefully choose a creator to request.
- After sending a request, do not force a creator to check it via SNS.
- After delivery, creators will not make unjustifiable corrections and forcing them to do so is in violation of the Terms of Service. Doing so can cause your account to be immediately deleted.